Microsoft is freaking out the email marketing industry

Posted on 24 June 2009 by Justin J. Dean

Outlook 2010 is currently in Beta, and from what I’ve seen looks pretty slick.  But there’s one problem.  A BIG problem.  Microsoft has decided to abandon Web standards when it comes to rendering HTML in e-mail programs – causing an uproar from those of us involved in e-mail marketing.  They have confirmed that they plan on using the Word rendering engine to display HTML emails in Outlook 2010.  Sure, it sounds like a good idea – except that Word sucks when it comes to rendering HTML.

What does this mean?

outlook2000-vs-2010-3It means that HTML e-mail designs (you know, all the emails you get with pretty graphics in them) will now need to use tables for their layout (tables? What is this 1999?), they will have no support for CSS, including the ability to use background images, and tons more.  Read all about it here: http://www.email-standards.org/blog/entry/microsoft-to-ignore-web-standards/

Basically, for people like me that manage e-mail campaigns (like the Daily IQ), we will now need to build two e-mails to send to our subscribers: one built for Outlook 2010 users which will feature less functionality and visual design, and another email for everyone else.  We’ll also have to use an e-mail platform that will support the ability to detect the user’s e-mail software and deliver the appropriate format.

What can I do to help?

Use the power of Social Media to send a strong message to Microsoft that Web Standards are there for a reason and that this change is not a good one.  Outlook 2010 is still in beta, meaning Microsoft is gather feedback from their users on it and still has time to make changes before the final release.

Head over to http://fixoutlook.org/ and do your part to use Twitter and other Social Networks to tell Microsoft how you feel about this.

By the way, the folks that built FixOutlook.or are geniuses – that’s the coolest site I’ve seen in awhile.

  • email
  • PDF
  • Ping.fm
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • Sphinn
  • StumbleUpon
  • del.icio.us
  • NewsVine
  • blogmarks
  • Technorati
  • Identi.ca
  • Mixx
  • Google Bookmarks
  • FriendFeed
  • Yahoo! Buzz
  • HelloTxt
  • Thanks Kevin. That is true, they aren't making many changes from what is already being used in Outlook 2007 (many corporations are still using vs 2000). But it doesn't make it right. Mashable reported today on Microsoft's statement regarding the "Fix Outlook" campaign: http://mashable.com/2009/06/24/fix-outlook-response/

    It seems that 20,000 Tweets isn't enough to change Microsoft's minds - I wonder how many complaints they need to receive before they realize that their statement "our customers enjoy using a familiar and powerful tool for creating e-mail, just as they do for creating documents." is actually incorrect. People don't enjoy viewing their emails through the Word renderer - they enjoy viewing beautiful HTML designs as they were intended to be viewed. Let's hope more people start to tell them that.
  • Kevin Watkins
    This is not a change from Outlook 2007. Where was this outrage 4 years about when the current version was in Beta?
blog comments powered by Disqus

Stalk us:

  Follow @TalkAboutAds on Twitter Check out our Facebook Page View our Mashable profile

Advertise Here

Follow us on Twitter for real-time news


Advertise Here

Topics